frequently asked questions

We are happy to answer your questions.
If a question not covered, please feel free to get in touch.

You can pay by SEPA or SWIFT transfer.

No, we do not accept payments by Letter of Credit.

Internationally, you can pay in EUR or USD.

Domestically, you can pay in British Pound (GBP), Singapore Dollar (SGD), Australian Dollar (AUD), Hungarian Forint (HUF), New Zealand Dollar (NZD), Turkish Lira (TRY), Romanian Leu (RON).

Unfortunately, no. We only trade with registered businesses, B2B. When placing an order, you are required to provide a valid registration number. If a registration number is not provided the order cannot be placed.

Delivery times depend on the type of product, quantity, availability and shipping destinaton. Moreover, current shipping restrictions due to Covid-19 may affect delivery times. Delivery time estimates are provided on each product’s page.

Down payments are definitely possible. For more information, please contact us at [email protected] or call us at +44 203 808 3228

Invoices are due within 14 days in advance.

Question not covered? Get in touch!

Send us an email at [email protected]
or call us at
+44 203 808 3228